Destination Centers are "just what the doctor ordered and just what the patients need". They consistently exceed patient expectations, improve efficiency, produce measurable quality outcomes, increase both volume and revenues, and create a culture of teamwork between the hospital and physicians.

Since 1995, we have customized and refined the process of developing and implementing Destination Centers for Superior Performance. We have transformed an impersonal institution into not just a "Center Of Excellence" but a "Home" for patients and staff. Our success in joint surgery encouraged us to implement similar centers in spine (1998) and vascular surgery (1999). Now you, too, can have a "Destination Center for Superior Performance" in your institution.

Spine and Musculoskeletal Care Based on the success of the Total Joint Program, Dr. Steele developed the first destination center focused exclusively on the surgical spine patient Issues: Migration to outpatient setting New competition - ambulatory service centers (ASCs) and specialty hospitals Eroding profitability Inconsistent inpatient hospital patient experience Uncoordinated initial spine care Results: Increased patient satisfaction Volume Increases - Exceeded Joint Volume Consistent and predictable processes Efficiencies are improved. Increased physician and staff loyalty Learn More...

Total Joint Replacement Dr. Steele's efforts to solve these issues at his own hospital transformed the orthopedic care delivery system - and introduced the first Destination Total Joint Replacement Center. Issues: Patients are shopping around Hospitals are competing for surgical patients Profitability is at risk Results: Increased patient satisfaction Reduced costs Lowered patient length of stay Increased case volume Improved efficiencies for surgeons Learn More...

Operating Room Efficiency MS&A's Operating Room Efficiency team has seen all this and more. All the while operating room time remains the most expensive resource a hospital has - costing most hospitals more than $20 per minute. Issues: Perioperative processes are broken or slow Patient cases are delayed or canceled Surgeons sit idly waiting to operate OR Coordinators are unable to get cases ready Results: Comprehensive operating room solution Increased physician productivity Increased physician satisfaction Reduced expenses per procedure Increased patient satisfaction Learn More...

Vascular Care In collaboration with Dr. John Martin, MS&A has developed a next-generation vascular model that transforms the way vascular disease is diagnosed and managed by addressing the complete care continuum. Issues: Inability to diagnose disease early Delayed and reactive care to symptomatic patients Fragmented care between doctors Lack of effective follow-up system Results: Optimal patient experiences and outcomes via patient education and standardized care processes. Effective, well-coordinated follow up care. Greater physician and staff satisfaction. Superior financial results. Learn More...